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Legal notice
| Seller | Junie Moon Ltd |
| Managing Director | Junko Wong |
| Location of Headquarters | 4-3, Sarugakucho, Shibuya-ku, Tokyo, 1F |
| Contact/Inquiry |
Please contact us from the Contact Us page. Tel: 03-3496-0740 |
| Email address | shopping ＠ juniemoon.jp |
| URL | http://shop.juniemoon.jp |
| Product price | Please refer to the product introduction page. |
| Non-product required charges |
●Shipping For detailed amounts, please refer to the shipping policy page. -->shipping policy ●Payment fee (only available in Japan: convenience store payment only) * Prices displayed containing Japanese sales tax to national regulation.
|
| How to Order | Go to the purchase page from the cart on our website. |
| Payment method |
●Credit Card Payment ●Shop Pay ●Apple Pay ●Google Pay ●Payment through convenience stores (prepayment: Japan only) Please see the bottom of this page for details. |
| Payment deadline |
●Credit Card Payment When you place an order, we will perform the authorization process. Payment will be processed within 7 days after that. The time of payment is subject to the terms and conditions of the credit card company used. ●Convenience store payment **Japan only Payment must be made within 3 days after the order is placed. ●For other payment methods The payment is processed at the time of order. The timing of payment is subject to the terms and conditions of each service provider. |
| Delivery time | For more information, please visit our shipping policy page. --> Shipping Policy ●For regular products We ship on the next shipping day (once a week on Friday) after your order (payment) is confirmed. Please note that the shipping may be delayed due to public holidays. If the desired item is out of stock, we will ship the items excluding the out-of-stock items. ●For lottery/reservation products The shipping time varies depending on the product. |
| Returns and Exchanges | For more information, please visit our refund policy page. -->Refund Policy ●Order Cancellation Please contact us via the Contact Us form by the morning of the next day after you place your order. Please check the product details. ●In the event of a return or exchange for the convenience of the customer Only defective or damaged products will be accepted. We do not accept returns of products that have been damaged by the customer or for the customer's own reasons. Please note that the contact information for returns varies depending on the product. ●In the case of our defective products In the event that you receive a defective product or a product that is not what you ordered, we will replace it at our expense. We apologize for the inconvenience, but please contact us within 7 days of receiving the product by sending an e-mail to contact us. -->contact us * Please note that due to the nature of viewing on computers and mobile devices, product images may differ slightly from the actual colors. If you want to know more about the color, please contact us. |
About payment methods
You can choose from the following methods to pay for the products.
Payment methods may be restricted for pre-ordered products and lottery
products only.
| Credit Card Payment | Process authorization at the time of order Payment processing within 7 days of order completion |
| Cards handled | Visa、JCB、Mastercard、American Express |
| Fees | At our expense |
The card must be in your name.
The fee will be automatically deducted
from your designated account in accordance with the terms and conditions of
each credit card company. The timing of withdrawal is subject to the terms and
conditions of each credit card company. Please check your credit card
company's statement for details.
|
payment via convenience store (Japan only) |
advance payment (no bank transfer form will be sent)
After completing the order process, we will contact you by e-mail with
the necessary information. ※This service cannot be used for payments exceeding 300,000 yen. |
| Available Convenience Stores | Lawson, Ministop, FamilyMart, Seicomart, Daily-Yamazaki |
| Fees | ￥220- |
Payment must be made within 48 hours of order completion. Payment fees are the
responsibility of the customer. Payment must be made in cash.
After we confirm the payment, we will ship the item.
If we are unable to confirm your payment within the above period, we will
cancel your order.
※This service is not available for orders from outside
Japan or for shipments to outside Japan.
| Shop Pay | Payment processing when you place an order This is a payment method that allows you to register your card information, payment method, and shipping address using your e-mail address and phone number, saving you time and effort the next time you use the service. |
| Fees | At our expense |
If you entered shipping, billing and credit card information on your first
payment, you can save this information by entering your mobile number and
opting in.
You will be asked for SMS verification the next time you use the device, but
no verification is required if you use the same device after that.
※Your shipping and billing information is securely stored on Shopify's PCI
compliance servers, not on our store.
※The same information can be used by other stores that can use "Shop Pay".
You can also change your information or opt out.
| Apple Pay | Payment processing when you place an order ※To use this service, you need to register for Apple Pay. |
| Supported Environment | You will need to use Safari with iOS 12.1 or macOS 10.14.1 on one of your devices. ・iPhone (SE, 6, 6 Plus, or later) ・iPad (Pro, Air 2, Mini 3, or later) ・Apple Watch ・MacBook Pro with Touch ID All Mac models (2012 and later) and an iPhone or Apple Watch with Apple Pay enabled |
| Fees | At our expense |
| Google Pay | Payment processing when you place an order ※To use this service, you need to register for Google Pay. |
| Supported environment (browser) | ・Google Chrome ・Apple Safari ・Mozilla Firefox ・UCWeb UC Browser |
| Fees | At our expense |
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・Check our shipping policy
・Check the refund policy
・Check our privacy policy
I checked the policy.
